POD Policies
-NO REFUNDS, TRANSFERS OR CREDITS. If you are canceling or rescheduling within the 5 hour window your pass will be available in your account to be used again for a different day.
- 5 hour cancellation policy (any cancellations not made at least 5 hours prior to class start time will result in "late cancel" meaning no refund or future use of class/package). Membership holders will incur a $20 fee on their credit card on file for all no shows.(physical classes and space limited classes/ workshops)
- Late policy- If client is more than 10 minutes late, they are considered late and will loose a POD available on their pass or charged for a no show if this is the 3rd offense. Note that the door does not allow access 10 minutes before scheduled rental time or 10 minutes after scheduled start time.
-Private sessions require a 12 hour cancellation notice. If you do not show for the session you will loose the session that was purchased and can not rebook the session. All private sessions have tot be paid for at the time of booking.
-All studio policies apply. No refunds, transfers or credits.
-Memberships must be active for minimum of 6 month period, early termination fee of $250 can apply. One hold of no longer than 30 days can be applied to the contract term with 14 days notice of hold date. Putting contract on hold will extend the contract length for an additional 30 days.
-Fees can and will apply for not cleaning PODs/ comp room as agreed upon along with membership suspension. Light fee-$10,. Tailgating $250, Mirrors are not to be moved, if there is damage to the mirrors it will be addressed at that time once replacement costs are received. Minimum payment of $250 can be applied. Front door with sign that states "door to remain closed at all times" is not to be opened or unlocked. If door is opened or unlocked for any reason other than and emergency, client can be fined $300 alarm fee to pay for the alarm activation due to opening the door.
-No client can reserve more than 3 hours of POD rentals in a day.
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